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Customer Service Advisor

Customer Service Advisor

Location: Bamber Bridge, Preston.

Salary: Dependent on experience.

Full time: 40 hours per week, worked flexibly including alternate Saturdays (when working a Saturday you will be given a day off during the week, so it is still a 5-day week).

Due to planned expansion and recent restructuring a unique opportunity has arisen to join an exciting fast paced online sports retailer. Ribble Cycles, one of the UK’s leading manufacturers and distributors of high performance road bikes, is looking for a passionate cyclist to join our highly experienced customer service team.
You will be joining a team of 8 other experienced cyclists whose roles are to provide the customers with the very best advice and customer service.

Primary duties:

  • Provide the very highest standard of customer care to our many thousands of valued customers.
  • You will be responsible for answering incoming telephone calls from customers.
  • Responding to customer emails in a timely manner.
  • Talk to potential customers face to face about our products and services in our warehouse showroom.


  • You must have a keen interest in cycling as well as great product knowledge of bicycles, components and accessories.
  • You must have good writing skills and punctuation and a great telephone manner. Ideally experience of the web and Microsoft Office.

Interested? Please send your CV and any other supporting information to: [email protected]

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